Privacy Policy

Privacy Policy

This Privacy Policy outlines how Vortix (referred to as "we" or the "Site") gathers, utilizes, and discloses your Personal Information during your visit or purchase of our portable vacuum products.

### Collecting Personal Information
When you explore our Site, we collect device information and details necessary for order processing. Any data related to an identifiable individual is referred to as "Personal Information." Please refer to the list below for specifics.

**Device Information**
- **Purpose:** Accurate site loading and analytics for optimization.
- **Source:** Automatically collected via cookies, log files, web beacons, tags, or pixels.
- **Disclosure:** Shared with our processor Shopify.
- **Collected Information:** Web browser version, IP address, time zone, cookie details, viewed sites/products, search terms, and Site interaction.

**Order Information**
- **Purpose:** Fulfillment of products/services, payment processing, shipping, invoicing, customer communication, risk screening, and personalized advertising.
- **Source:** Collected directly from you.
- **Disclosure:** Shared with our processor Shopify.
- **Collected Information:** Name, billing and shipping addresses, payment details (including credit card numbers), email address, and phone number.

### Sharing Personal Information
We share your Personal Information with service providers to support service delivery and contractual obligations. For instance, Shopify powers our online store, and we may disclose information to comply with legal requirements.

### Behavioural Advertising
Utilizing your Personal Information, we provide targeted advertisements or marketing communications. We use Google Analytics and collaborate with advertising partners to enhance your experience. You can opt out through provided links.

### Using Personal Information
We use your Personal Information to provide services such as product sales, payment processing, order fulfillment, and updates on new products, services, and offers.

### Lawful Basis
In compliance with the GDPR, if you are an EEA resident, we process your personal information based on consent, contract performance, legal obligations, vital interests, public interest tasks, and legitimate interests.

### Retention
We retain your Personal Information for our records unless you request erasure. For GDPR rights and data transfers, refer to Shopify's GDPR Whitepaper.

### Your Rights
#### GDPR
EEA residents can access, port, correct, update, or erase their Personal Information. Contact us for exercising these rights.

#### CCPA
California residents have rights for access, portability, correction, updating, or erasure. Contact us or designate an authorized agent.

### Cookies
We use various cookies for optimal site experience and service delivery. You can manage cookies through your browser settings, but note that it may affect your user experience.

For the list of cookies, please check [Shopify's current list](

### Do Not Track
We do not alter data practices based on "Do Not Track" signals due to inconsistent industry understanding.

### Changes
This Privacy Policy may be updated to reflect operational, legal, or regulatory changes. Please check periodically for updates.