Privacy Policy

1. Introduction

Welcome to Vortix! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of data we collect, how we use it, and your choices regarding your information. By accessing or using our website and mobile services, you consent to the practices described in this policy.

2. Information We Collect

We collect both personal and non-personal information to enhance your experience with our services. This information may include but is not limited to:

  • Contact information (name, email, address, phone number)
  • Payment details (credit card information, billing address)
  • Device information (IP address, browser type, device identifiers)
  • Usage data (pages visited, interactions, preferences)

3. How We Use Your Information

We use the information collected for various purposes, including:

  • Providing and improving our products and services
  • Processing transactions and orders
  • Personalizing your experience
  • Communicating with you about updates and offers
  • Analyzing and optimizing our website and mobile app

4. Data Sharing

We do not sell, rent, or share your personal information with third parties except as outlined in this policy or as required by law. We may share your information with trusted partners, service providers, or affiliates for specific purposes such as order processing and marketing.

5. Cookies and Tracking

We use cookies and similar tracking technologies to collect and store information about your interactions with our services. You can modify your browser settings to control cookies or receive alerts when cookies are being sent.

6. Mobile Terms and Services

By using our mobile app, you agree to the following terms:

  • Our app may access device information and features (camera, location, etc.) for specific functionalities.
  • We may send you push notifications for updates, promotions, or personalized content.
  • Usage data collected from the app helps us improve our services.

7. Security

We implement reasonable security measures to protect your information from unauthorized access and use. However, no data transmission or storage can be guaranteed to be 100% secure.

8. Your Choices

You have the right to access, update, or delete your personal information. You can opt out of receiving marketing communications at any time.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child, we will take appropriate steps to delete it.

10. Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at

12. SMS Mobile Terms and Services

By providing your phone number and opting in to receive SMS communications from Vortix, you agree to the following terms:

  • Consent to Receive Messages: You consent to receive promotional and transactional SMS messages from Vortix. Message frequency may vary.

  • Message and Data Rates: Message and data rates may apply depending on your mobile carrier and plan. Vortix is not responsible for any charges you may incur.

  • Opt-Out Instructions: You can opt out of receiving SMS messages at any time by replying "STOP" to the message. You will no longer receive promotional SMS from us, but you may still receive transactional messages related to your account.

  • Help or Support: For help or more information regarding SMS messages, reply "HELP" to the message or contact our customer support at [customer support email/phone].

  • Data Usage and Privacy: Information sent via SMS may include your phone number and message content. We take your privacy seriously, and the data collected will be used in accordance with our Privacy Policy.

  • Message Delivery: We cannot guarantee the delivery of SMS messages and are not responsible for any delays or failures in message transmission.

13. Consent to Privacy Policy

By using our website, mobile app, and opting in to receive SMS communications, you acknowledge that you have read and understood our Privacy Policy, including these SMS Mobile Terms and Services, and you consent to our practices.